Service management with Dynamics – a software suite for all service processes
Personalised customer service, from the initial request through to invoicing!
To meet customer requirements in all aspects, companies must ensure that their service is also up to par. Customers today expect a personalised service, fast response times and fast results. From the initial request at the service centre, to timely arrival on site and through to invoicing for services. Your customer service staff need the right tools for this job: service management with Microsoft Dynamics.
Professional service management with Microsoft Dynamics AX
Using Service Management for Microsoft Dynamics AX, you have an overview of open service orders and resources and can easily evaluate all services according to metrics like response time, service quality or profitability. The ERP software takes care of the the time-consuming routine work for you and supports your employees with integrated resource management and planning. The result: better service, better performance from your employees and satisfied customers.